Is it Time for Facebook to Make Opt-In the Default?
Facebook’s Open Graph API is getting some negative attention in Washington today. Four democratic U.S. senators, Charles Schumer, Michael Bennet, Mark Begich and Al Franken, sent a letter to Facebook’s founder and CEO Mark Zuckerberg earlier this morning, asking for clarification about the privacy implications of Facebook’s latest initiatives. Specifically, these senators complain about the company’s new policy to allow third-party developers to store data for more than 24 hours, Facebook’s Instant Personalization feature and the social network’s new initiatives that make more of its users’ personal information public by default. Sponsor Washington and Facebook Privacy The discussion in Washington mostly centers around the fact that Facebook’s new Instant Personalization service is opt-out . Facebook’s current partners – Microsoft’s Docs.com , Pandora and Yelp – automatically get access to a subset of your personal data whenever you visit their sites while you are logged in to Facebook. According to the senators, Facebook now shares “significant and personal data points that should be kept private unless the user chooses to share them.” U.S. senators : “Significant and personal data points that should be kept private unless the user chooses to share them.” In his response to the senators’ concerns, Facebook’s VP of global communications Elliot Schrage argues that these new products are “designed to enhance personalization and promote social activity across the Internet while continuing to give users unprecedented control over what information they share, when they want to share it, and with whom.” Facebook : We “give users unprecedented control over what information they share, when they want to share it, and with whom.” This discussion comes down to Facebook’s decision to make many of its latest features opt-out instead of opt-in. Currently, Facebook is only testing Instant Personalization with a small number of hand-selected partners. Facebook’s ambition , however, is to turn itself into the hub for personalization on virtually every site on the Internet, so this small group of partners could soon grow exponentially. This – combined with the end of the company’s 24-hour limit on storing data by third-party developers – could potentially pose a serious threat to its users’ privacy. Opt-In vs. Opt-Out There is a reason why Facebook is currently using opt-out as its default. After all, this guarantees Facebook the largest possible user base for these features and the best possible user experience for those who want to use them. Making new features opt-in exposes Facebook to the (very real) possibility that not enough users sign up and that the reach of its current and future initiatives will be very limited. On the other hand, if its users really wanted to these features, wouldn’t they just opt-in if asked? And if these features turn out to be really useful, wouldn’t word about them spread across Facebook like a wildfire? Should Facebook Make Opt-Out Its Default? Given the Beacon fiasco from 2007 – and the recent discussion around how Google handled the launch of Buzz – however, we have to wonder if Facebook simply didn’t learn its own lessons. Facebook already hosts more private information about its users than any other site on the Internet. Given the company’s current trajectory of exposing more and more personal data, it’s probably time for the company to establish a consistent policy for how it plans to handle personal data in the future and make it very easy for users to opt out of any new initiatives that will expose more of a user’s data to third parties in the future. If you want to make sure that Facebook developers can’t access your personal data, here are Sarah Perez’s excellent instructions for how to opt-out . Discuss
Giving in to Facebook: A Weekend on the New "Instantly Personalized" Web (Op-Ed)
At last week’s F8 developers’ conference, Facebook CEO Mark Zuckerberg unveiled plans to offer “instant personalization” all over the web , a way for websites to become instantly more social. Without even signing in, sites gain access to publicly available Facebook information like your name, profile picture, friend list and more, in order to personalize your experience on the site. At launch, only three partner sites are offering this feature: Microsoft’s new Docs.com , Internet radio Pandora and user review site Yelp . You can opt-out of this experience if you like, but by default, you’re opted in. Sponsor These changes have raised concerns among privacy advocates and are even now being questioned by government officials like U.S. Senator Charles Schumer who is urging the Federal Trade Commission (FTC) to look into how social networks handle our private information. And yet… and yet …after spending the weekend on these “instantly personalized” sites, I have to admit…begrudgingly, mind you…that the experience itself is amazing. Online Music Gets Personal, Too Personal? Pandora’s Internet radio is a service I usually partake of via its mobile application on my iPhone, not its regular website. But after the launch of the newly personalized Pandora , I had to take a look. And it was worth it. I immediately discovered which of my friends had the same musical interests as I do. My editor, Richard MacManus, for example, is also a fan of The Killers! Who knew? And apparently, a whole bunch of friends are getting into MGMT now. But finding connections like these aren’t the only types of discoveries you can make here. As social media user extraordinaire Robert Scoble found out , you can easily discover your friends’ more embarrassing personal tastes too. Kenny G?, Scoble laughingly chides a co-worker after stumbling upon his decidedly unhipster musical interests. These are precisely the types of things we want to stay hidden. Kenny G, for instance. But also our secret obsession with that attractive actor or actress, our fondness for pictures of cute kitties, our forays into celebrity gossip sites when we have a reputation for being intelligent thinkers, our secret Star Wars addiction and so forth and so on. While there aren’t ” instantly personalized ” sites showing you all these types of interests just yet, believe me, there will be. If Facebook has its way (and guess what? It will), your real identity , not just the public parts you’ve willingly shared in the past, will be revealed to anyone and everyone unless you take action to opt-out. The Real You Can No Longer Be Hidden This is precisely as it should be, Facebook CEO Zuckberberg, more or less said. Earlier this year, he made statements regarding Facebook’s new openness, claiming that if he built the social network now, he would make a lot of the data housed there more public by default. This would reflect the current social norms, he said. But that’s not exactly true. Facebook isn’t reflecting social norms, it’s attempting to create them. That said, what an amazing creation it is. On Yelp, I can find the reviews my Facebook friends authored with just a click. I can see who else really digs that local sushi place. And I can do all this without going through the whole “re-friending” process that Web 2.0 sites have put me through in the past again and again. I’m there, my friends are there, and I didn’t have to do anything to make that happen. Frankly, it feels right. (Fellow ReadWriteWeb blogger Mike Melanson agrees .) A Minute on the Lips… But it’s oh so wrong, isn’t it? By giving into to Facebook’s vision for the web, we’re ceding control of our data, our likes, our interests, our “social graph” (aka who we know, who we friend) – everything – to one company. Historically , one very, very closed company . We’re definitely worried about the implications of that. You should be too. But in the meantime, like that calorie-rich dessert we know we shouldn’t eat, we’re sampling Facebook’s web and secretly savoring its deliciousness. Why does everything that’s so wrong have to feel so good? Blast you, Facebook. Blast you. Discuss
Google’s Eric Schmidt Gushes About HTML 5
Forrester Research is recommending developers continue developing rich Internet applications and take long pause before embracing HTML 5. For Forrester, HTML 5 is still many years away from becoming a standard in the market and fully functional across multiple platforms. The analyst recommendation reflects on Google’s mobile strategy, which CEO Eric Schmidt says is rooted in the company’s support for HTML 5. This topic is of real interest now as Apple has dropped support for Adobe Flash. Google is forging ahead with support for HTML 5 but is also playing all sides as Flash remains the incumbent technology for online video. Sponsor So though its commitment is to HTML 5, the company still faces the reality that adoption for platforms such as .NET remain high. Analyst Jeffrey Hammond writes in his report : “These trends underline a key hurdle that HTML 5 technology must overcome to be a ready substitute for today’s RIA platform options; users expect it to be as low cost as the other options, but to be of use it must also integrate with Java and .NET server technology. Even if HTML 5 turns out to be a great spec when it reaches Candidate Recommendation state in 2012, it’s not clear that this alone will be enough to reverse current RIA adoption trends.” In the meantime, Google is debating if it should develop native applications for different platforms. A Google Docs product manager said to us recently that the company has not decided if they should invest in native applications for different mobile platforms. Last week at Google Atmosphere, Schmidt was emphatic about Google’s interest in HTML 5. Also at Google Atmosphere, Google Apps President David Girouard moderated a discussion that touched on the HTML 5 issue. In Vint Cerf’s view, the “Internet of Things,” will evolve to the point where more “things,” will go on the smart grid. Speeds will increase at the edges of the network, making downloads to a web page almost simultaneous. What this seems to mean is that we will see the borders between apps and the Web dissolve. There may even be the evolution of new networks that are different than the Web itself. In view of what they say, there is no clear dismissal of different platforms. It’s more how mobile apps and the Web blend together. Forrester is critical of the draft HTML 5 spec. Hammond states cites the deep developer use of existing rich Internet application platforms. From his report: “Will HTML 5 make rich Internet application (RIA) technologies such as Adobe Flash/Flex and Microsoft Silverlight obsolete? For at least the next five years, the answer is a definite “no”; inconsistent implementations of the draft HTML 5 specification and immature tooling make building HTML 5 apps that work consistently across browsers and operating systems a real challenge. Furthermore, this “either/ or” scenario is driven only by vendor politics, not by developer realities. Ultimately, HTML 5 and RIA platforms will be complementary technologies, and enterprise development shops will need to invest in both approaches to deliver expressive applications that combine reach and richness.” It is a little tiring when we hear the war of words over apps versus the Web. What will win? Probably neither. It will just depend on the demands of the market, the views of the developer and the powers they decide to follow. Discuss
One Approach to Growth: Build Your Own Cloud with vCenter in the Middle
Today, we got the chance to sit down with Aprimo, an on-demand marketing automation company that has built their software business around scaling their own cloud infrastructure with VMware vCenter . Aprimo has optimized its offerings to scale with customer growth and leverage best-in-class hardware to match innovation in the software layers it develops. In this discussion, we found less need for discussing private vs. public cloud. Instead, we found more focus on performance and speed-to-market as key drivers for moving a virtualization strategy into personal cloud infrastructure reality. Sponsor The story of Aprimo starts with virtualization – and has led to the company defining the boundaries of its cloud offering and product architecture around the benefits of scaling resources on demand. Aprimo uses a Microsoft .Net three-tier architecture with MSSQL in the back-end. All of the three tiers (front-end, business logic, database) run in virtual containers that are monitored with vCenter. Performance is the question that Aprimo studied when bringing vendors on board. The company has relationships with 3Com, Cisco, and HP for the three key parts of the technology stack. vCenter joins these offerings together and offers the company quick response to new customer requests. Like many business, marketing can come in waves and this architecture is designed to scale around the unknown and to be agile enough to support the marketing calendar. Here is a diagram showing the core services VMware vCenter is focused on: We had the chance to explore the customer experience of build-your-own-cloud with John Gilmartin, Director of Product Marketing at VMware. We asked him if VMware sells clouds, or if instead its tool build clouds. What we found is that it is a bit of both. Like a data center itself, or a complex application, building your own cloud can be a multi-faceted event. Customers are using vCenter as a building block to manage the resources and enabling automation around business processes. By thinking of automation as the line in the sand between virtualization and cloud, we can easily see how connecting business processes focuses on the best place in harnessing on-demand resources for business benefit. Some of the areas of focus we the Aprimo team took on as the company to optimize its virtual resources into its cloud. Design and optimization of resource pools Database tier optimization and support new dynamic customer scaling Designing for performance with vendor evaluations Leveraging best practices from VMware on tuning and finding bottlenecks Processes for spinning up new users automatically across all resources Out of these focus areas, we found database scaling the most interesting to consider. It seems clear that as build-your-own-clouds grow, database performance, concurrency, and process integration are ripe for further optimization. What we learned from Aprimo and VMware vCenter is that launching a cloud infrastructure is a combination of virtualizing computing resources and designing the automation of the right business and technical processes. Reaching the stage of an effective cloud depends on how the team thinks about connecting software, sales, and infrastructure together as a process. Making a commitment to your own cloud can bring a company together – from sales manager to developer. This join can position an organization to win customers and grow the business due to an increase in the end to end agility of the organization. Is your business ready to cook up a cloud recipe of your own? Discuss
Fujitsu Making $537 Million Investment in Cloud Computing
The Nikkei Daily in Japan is reporting that Fujitsu will invest $537 million in cloud computing for 2011. That seems like a staggering investment to us but perhaps it’s not at all surprising considering the metamorphosis in the IT sector. According to The Nikkei and Reuters , the investments will be for more servers and external memory storage at data centers in the U.S., the U.K., Germany, Australia and Singapore. Sponsor Fujitsu is not a name that is often thought of in terms of cloud computing. But it is one of the largest IT management services companies in the world, competing with the likes of companies such as CA and Microsoft, two providers with deep investments of their own in cloud computing. A little more insight into the investment came at the Symantec conference last week during an interview with Fujitsu CTO Dr. Joseph Reger. According to TechPulse 360, Reger said that relationships are developing, so to speak. “The IT industry and the cloud thing are in the dating stage… Dating is when you see only the bright side, the opportunities and you don’t sit down and worry about what could be the issues.” And like a lot of enterprise technology companies, Fujitsu is pushing for is own cloud stack for he enterprise: “It is a step away from current IT but it needs to be connected to the current IT: so private-public cloud. We’re thinking about trusted boundaries, the security perimeters and so on. And we are seriously hoping that the cloud will be just another incarnation of IT, not a total different thing. Meaning that there will be a cloud stack where everybody can contribute… Because if the cloud is like an end to end proprietary big heater proposition, that’s not good for us, for you [Symantec] and for our customers either.” Open standards, anyone? Discuss