Giving in to Facebook: A Weekend on the New "Instantly Personalized" Web (Op-Ed)

Posted on April 26th, 2010 in Social Media | Comments Off

At last week's F8 developers' conference, Facebook CEO Mark Zuckerberg unveiled plans to offer "instant personalization" all over the web , a way for websites to become instantly more social. Without even signing in, sites gain access to publicly available Facebook information like your name, profile picture, friend list and more, in order to personalize your experience on the site. At launch, only three partner sites are offering this feature: Microsoft's new Docs.com , Internet radio Pandora and user review site Yelp . You can opt-out of this experience if you like, but by default, you're opted in. Sponsor These changes have raised concerns among privacy advocates and are even now being questioned by government officials like U.S. Senator Charles Schumer who is urging the Federal Trade Commission (FTC) to look into how social networks handle our private information. And yet... and yet ...after spending the weekend on these "instantly personalized" sites, I have to admit...begrudgingly, mind you...that the experience itself is amazing. Online Music Gets Personal, Too Personal? Pandora's Internet radio is a service I usually partake of via its mobile application on my iPhone, not its regular website. But after the launch of the newly personalized Pandora , I had to take a look. And it was worth it. I immediately discovered which of my friends had the same musical interests as I do. My editor, Richard MacManus, for example, is also a fan of The Killers! Who knew? And apparently, a whole bunch of friends are getting into MGMT now. But finding connections like these aren't the only types of discoveries you can make here. As social media user extraordinaire Robert Scoble found out , you can easily discover your friends' more embarrassing personal tastes too. Kenny G?, Scoble laughingly chides a co-worker after stumbling upon his decidedly unhipster musical interests. These are precisely the types of things we want to stay hidden. Kenny G, for instance. But also our secret obsession with that attractive actor or actress, our fondness for pictures of cute kitties, our forays into celebrity gossip sites when we have a reputation for being intelligent thinkers, our secret Star Wars addiction and so forth and so on. While there aren't " instantly personalized " sites showing you all these types of interests just yet, believe me, there will be. If Facebook has its way (and guess what? It will), your real identity , not just the public parts you've willingly shared in the past, will be revealed to anyone and everyone unless you take action to opt-out. The Real You Can No Longer Be Hidden This is precisely as it should be, Facebook CEO Zuckberberg, more or less said. Earlier this year, he made statements regarding Facebook's new openness, claiming that if he built the social network now, he would make a lot of the data housed there more public by default. This would reflect the current social norms, he said. But that's not exactly true. Facebook isn't reflecting social norms, it's attempting to create them. That said, what an amazing creation it is. On Yelp, I can find the reviews my Facebook friends authored with just a click. I can see who else really digs that local sushi place. And I can do all this without going through the whole "re-friending" process that Web 2.0 sites have put me through in the past again and again. I'm there, my friends are there, and I didn't have to do anything to make that happen. Frankly, it feels right. (Fellow ReadWriteWeb blogger Mike Melanson agrees .) A Minute on the Lips... But it's oh so wrong, isn't it? By giving into to Facebook's vision for the web, we're ceding control of our data, our likes, our interests, our "social graph" (aka who we know, who we friend) - everything - to one company. Historically , one very, very closed company . We're definitely worried about the implications of that. You should be too. But in the meantime, like that calorie-rich dessert we know we shouldn't eat, we're sampling Facebook's web and secretly savoring its deliciousness. Why does everything that's so wrong have to feel so good? Blast you, Facebook. Blast you. Discuss

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Giving in to Facebook: A Weekend on the New "Instantly Personalized" Web (Op-Ed)

Do Kids Read Blogs? New Study Aims to Confuse

Posted on April 26th, 2010 in Social Media | Comments Off

A new study released earlier this month seems to contradict findings from Pew Internet Project's February report on the declining blog authorship and blog readership among the youngest generation of online users. Instead of seeing a downward trend in blogging, the latest research appears, at first glance, to have us questioning those prior reports. According to the latest study, this one from BlogHer and iVillage (red flag?) and co-sponsored by Ketchum and The Nielsen Company , young adults known as "millenials" are the top demographic group in both reading and writing blogs with nearly one-third reporting they read blogs and just over 40% saying they blog themselves. So was the earlier study - the one claiming "kids don't blog" anymore - wrong? Sponsor Odd Demographics Studied In the new study, the focus was on four age groups: millenials (ages 18-25), Gen X/Y (26-42), Boomers (43-61) and Seniors (62-76). This is a confusing segmentation of demographic groups because they've lumped in some of the millenials with the the "Gen X" group to create a hybrid group called "Gen X/Y." The term "millenials," however, is often used interchangeably with "Gen Y," so it's unclear why they've decided to break up that demographic group in this way. To boost Gen X's numbers, perhaps? We can't be sure. Ignoring Those Under 18 More importantly, the study simply ignores the youngest generation, the one we like to call "generation I" or the "iGeneration" (you can guess why), which was a major focus of Pew's study. In fact, Pew's study showed that only 14% of tweens and teens ages 12 to 17 now report that they blog , down from 25% only four years ago . And only 52% reporting reading and commenting on their friends' blog, down from over three-quarters back in 2006. In other words, the Internet's newest users aren't blogging or all that interested in reading blogs. Instead, they prefer Facebook, said the study. It's their method of communication between friends and for getting the latest news. Yes, sigh, Facebook is the new Internet. And the social network's latest moves will only further solidify that position with the launch of the universal "like" button for the entire web, the "instant personalization" provided by websites like Pandora and Yelp (to start), the "sign in with Facebook" boxes that appear on seemingly every site now and so on. How this youngest online generation uses the Internet is an important trend to watch. Although their habits may change over time, it's worth considering that their general disinterest in sharing their thoughts, feelings, news and ideas via blogging is a trend that will continue as they age. After all, who needs to blog when you have Facebook? BlogHer/iVillage's Findings For what it's worth, the BlogHer/iVillage study found that those 18-25 were the group most likely to write or read blogs, with 40.4% reporting the write blogs and 30.3% reporting they read them . The mysterious Gen X/Y group was a close second with 28.1% of the group saying they were blog authors and 29.3% saying they were blog readers. Some of the other numbers are questionable, although we have no way of proving their legitimacy or lack thereof. But really: 12.8% of bloggers are seniors? This is perhaps the most shocking number of them all. Nothing against seniors, of course, but I live in a state filled with them , and I have yet to meet a single senior who even knows what a blog is, much less authors one. At the end of the day, the study's numbers just feel a little too bullish on this whole blogging thing for my tastes. Plus, there's little info about the methodology included in the report and, then there's the fact that BlogHer, a blogging community for women, is, in part, behind the research. The truth of the matter is that neither this latest study nor Pew's research is likely painting an entirely accurate picture of the blogging landscape. We've questioned Pew's methodology many times in the past and we're skeptical of positive studies put out by those who would benefit from the news.

Facebook Open Graph: The Definitive Guide For Publishers, Users and Competitors

Posted on April 23rd, 2010 in Social Media | Comments Off

Facebook just shook the tech world by announcing several major initiatives that collectively constitute an aggressive move to weave the social net on top of the existing Web.The rumors were that the leading social network would launch a "Like" button for the entire Web. Instead, Zuckerberg & Co. unveiled a bold and visionary new platform that cannot be ignored. The bits of this platform bring together the visions of a social, personalized and semantic Web that have been discussed since del.icio.us pioneered Web 2.0 back in 2004. Facebook's vision is both minimalistic and encompassing - but its ambition is to kill off its competition and use 500 million users to take over entire Web. Sponsor Whether we like it (pun intended) or not, we have to understand what this move means. It impacts users, publishers, competitors and, of course, Facebook itself. In this post, we summarize what Facebook announced and ponder the impact this will have on everyone. Facebook Open Graph: Publisher Plugins The Open Graph is a set combination of publisher plugins, semantic markup and a developer API. "This new API turns Facebook into a read/write storage of user's tastes." Login with Faces & Facepile : The simpler publisher plugins enhance Facebook Connect. They makes it easy and compelling to sign in by leveraging Facebook cookies and showing faces of Facebook friends who are already members of the service. Like Button and Like Box : These plugins add the liking feature to any content, typically the whole page. Both can be enhanced with semantic markup, described below. But the very basic intent for these is to get users to Like on the site and post a link to Facebook, which is then permanently stored on a user's profile and points back to the original site. Activity Feed and Live Stream : These plugins show static and dynamic activity on the site. Activity Feed lists recent likes and comments from the site, while Live Stream shows a real-time view of activity on the site and is intended for interactive events. Recommendations : This plugin surfaces personalized recommendations for the user based on what friends and everyone else is liking on the site. It is intended to drive the users to other pages on the site. Facebook Open Graph: Semantic Markup Facebook announced simple, RDF-based markup to make the plugins smarter. In a nutshell, the markup enables publishers to say what object is on the page - a movie, a book, a recording artist, an event, a sports team, etc. This automatically enables semantics, that is, an understanding that the user is not just interacting with a webpage, but that he or she is liking a specific kind of thing. Semantics then leads to bucketing of the objects into categories like books, movies, music, etc., and gives rise to all sort of applications, including personalized recommendations. Perhaps even more importantly, the markup helps Facebook connect the users across common interests across different websites. For example, if both Pandora and Last.fm annotate a page about The Beatles using Facebook's markup, then users will be able to see their friends, who like the Beatles across different sites. This is very significant, because the data around friends is sparse and scattered around the sites. Previously, Facebook would surface this data in the stream without persisting it. Now, the information about a friend's likes of movies, music, books, recording artists, events, sports team, etc. will be permanent on Facebook profiles and readily available in context around the Web. Facebook Open Graph: New API The new Facebook API is elegant and streamlined. It makes it easy to access user information (with permission of course) such as profile, friends, etc. All of the calls are REST based and return JSON objects. For example, my profile information can be fetched like this: http://graph.facebook.com/alexiskold. The authentication is based on OAuth 2.0 protocol and makes it simple not only to connect, but to also prompt for permissions to access user information. This new API turns Facebook into a read/write storage of users' tastes. And not just one user - all Facebook users . Implications for the Users With this release, Facebook asks users if they are willing to trade off privacy for personalization. To be clear, no personalization is ever possible without users telling a system about their tastes. What Facebook is asking for is necessary in order to then create personalized Web experience. Whether users want this sort of thing is a different question, but assuming that you want to know more about your friends you will. Friends' interests around entertainment, sports, travel, etc. will be categorized and available. It will be easy to figure out what your friends are into both on Facebook and around the Web. In addition, Facebook is going to be using its own engine to bring you recommendations for related content. This will further accelerate the discovery and cross linking between friends. This will likely further impact the amount of search people do around the Web. As Fred Wilson pointed out - passed links replace search. Yet, the crux of user implications is neither of the above, but one single issue: privacy . It is unclear at this point that this issue is a concern for actual Facebook users, but it is clear that tech world is raising its eyebrows: Marshall Kirkpatrick , Dave Winer , Jeff Jarvis and many others expressed their concerns. People are saying that not only Facebook will know too much about us (because Google is already there today), but that it will be able to control too much. Personally, I am skeptical that the average Facebook user is going to care all that much. People are notoriously naive about being watched on the Web, and this is likely to be no exception. More likely than not, Facebook users will enjoy the personalization aspects of the new platform and won't think much about it - until Facebook starts openly targeting them. This was not been part of f8 of course, but Facebook is likely to use the information for targeting. After all, advertising is a major part of its monetization already so why won't it make it even better? If this targeting is too spot on, lots of users will probably get annoyed. Facebook is likely to sooth them via Facebook credits and heavy discounts, negotiated because of their massive volume. How exactly users react remains to be seen, but they will probably like the new Facebook more because of increased relevancy and interaction with friends around the Web. Next page: Implications for Publishers Implications for Publishers On the surface, this Facebook offering is a no-brainer for publishers. Who does not want more social activity on their site? However, in reality this is far from a slam dunk. To understand why, consider two types of sites: sites that are either social networks or have social networking integrated, and the sites that have their own commenting and ratings systems. In the first camp you will find Last.fm, Flixster, Goodreads, etc. None of these sites were a launch partner, understandably so. Social connections around music, movies and books are their bread and butter as are the ratings, reviews and recommendations. If they switch to Facebook for all of this, what do they have left? So any site that already has social networking built in has to decide to abandon that before jumping into the Facebook Open Graph. The even worse problem is the ownership of ratings and comments. Are publishers really ready to give that up? Nobody seriously thinks that users are going to be rating through Facebook and then through the site again. So how is this going to work? It is unclear at this point, but it's likely publishers will ask for ways to replicate or export comments and likes that users sent to Facebook via their site. Perhaps an open API that allows publishers to manipulate the data is the answer, but it is easy to see how some publishers would be very concerned. "You don't need to look too closely to see that Facebook is creating a feedback loop, which includes it, users and the rest of the Web and excludes its competitors." However, if you run a website like eCommerce or a blog or a service like Pandora that currently does not have a lot of social built-in, this offering is a no-brainer as it will instantly start recycling your pages through the massive Facebook power of passed links. Implications for Competitors This is aggressive and brilliant move by Facebook - and Twitter, Google, Yahoo, MySpace, AOL, eBay, Amazon and others, except for Microsoft, should be really worried. It appears that Microsoft is content with just partnering with Facebook, perhaps rightly so. Possibly a Bing deal is in the works, which would make a lot of sense. For all other players on the Web, the worry is that Facebook is trying to close the loop in exclusively owning user eyeballs. Apparently Facebook is not content with just connecting people; it wants to connect people and things. And not only that, it wants to do it around the Web. And not just any people - friends. You don't need to look too closely to see that Facebook is creating a feedback loop, which includes it, users and the rest of the Web and excludes its competitors. There are several things that other big players might try to do, the worst of which is to try to mimic Facebook. The "me too" that we've seen way too many times recently has not worked, and will not work now. The second best choice is to try to block it. As strange as it sounds it might just work. Between publisher and user issues there are a lot of concerns, and a carefully orchestrated and coordinated campaign may seriously hurt this initiative. Remember, Beacon was brought down fairly quickly by a combination of user backlash and derogatory press. The third option - to embrace and extend this platform, to innovate on top of it - is likely to be the best move. Innovation has always trumped stagnation on the Web. The problem is that it might not be that easy to embrace this initiative. After all, it does not look like Facebook asked everyone to gather around the table and cooperate on this. It might not be open to cooperation, but if it is then this is the way forward. Technically speaking, what Facebook has done is elegant and correct. From markup, to plugins, to API, all of it is modern and awesome. The missing bit is that Facebook appears to be the only repository of data in this equation - and that makes the whole offering seriously closed. Publishers and users don't have a choice as to where to store the data. It is going to Facebook and Facebook alone. Perhaps there is a way to rework the system in a way that fixes that. We will look forward to see how this unfolds. Implications for Facebook Clearly this announcement is yet another turning point for Facebook. Before the conference Facebook was the biggest social network on the planet. If its vision actually happens, Facebook will be the biggest network of people and things on the planet- or to put it differently, it will be the taste graph of the planet. Obviously there is a different technology that Facebook will need to be building. It already perfected the social networking part, but semantic analysis, recommendation systems, vertical categories like movies and books, as well as having completely open read/write storage of tastes is completely new to the team. The biggest challenge that Facebook will face is to inject, re-deliver and most importantly make use of the data that is flowing into it. Facebook will be doing some serious number crunching and UI revamps to prepare for this next phase of its life. But perhaps the biggest experiment and test will be delivering relevancy. Google succeed with this in search; Facebook will now have the challenge to bring relevancy to the recommendations and taste-based advertising arena. Next page: Implications For the Semantic Web Implications For the Semantic Web One of the most exciting parts of the Facebook announcement to me personally is the possible breakthrough in semanticizing the Web. We've written previously about the Semantic Web here , and it has been a personal passion of mine. What Facebook has done has a chance to make vast parts of the consumer Web including movies, books, music, events, sports, and news semantically tagged. Publishers and websites finally have a strong incentive to mark things up and get return traffic from Facebook. "This is a great chance for the Semantic Web to finally hit consumer verticals and become real." The actual protocol that Facebook suggested is very simple. To describe the object on the page, the site owner needs to specify the title, type of the object, image, url and the name of the site using simple meta tags. The format is extensible and additional tags can be added. For example, for a book a site can add an isbn number. This format leaves room for ambiguity. The goal of classic semantic markups traditionally has been to refer to entities precisely; for example adding the director to a movie, or a year to remakes. The Facebook protocol does not seem to have this. There were lots of previous efforts to markup the Web. To name a few, RDF , microformats , Google Rich Snippets , Yahoo's Search Monkey (based on RDF and microformats), and lastly, abmeta , which was developed by me with help from Peter Mika at Yahoo. Of all these formats, Facebook's is most similar to abmeta because the markup is placed into meta tags, and is simple and human readable. This simplicity is the key to broad adoption. So all around, this is a great chance for the Semantic Web to finally hit consumer verticals and become real. Implications for Developers Every new rich platform that has been rolled out in the past couple of years presented a big opportunity for developers and this one will be no exception. While we do not know exactly what sort of applications will be build on top of new Facebook, we know that they will be very powerful. This platform has the potential to give rise to to new kind of personalization and attention economy that people have been talking about for years. It has of course, a chance to majorly backfire, but I am optimistic. This will be a gold rush for application that is likely to last for at least a year, like the last one did. It's too early to tell whether this will be a platform that survives and does not hurt is participants. However, it is very likely that the best applications built on this platform will be owned by Facebook. Still, there is a huge new opportunity here for developers and the sky is the limit. Checkmate? Facebook made a major chess move. It might have checkmated its competitors, or perhaps it might have to lose another piece like it lost Beacon. Whichever is the case, right now there are deep implications for Facebook and its competitors, publishers, users and the Web at large. What Facebook has announced cannot be ignored and can not be undone. Everyone needs to figure out the next steps and understand what to do. Time will tell where we land, but my gut is that positive things will come out of this. If nothing else, let's give Facebook credit for innovation and re-imagination the Web. Discuss

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Facebook Open Graph: The Definitive Guide For Publishers, Users and Competitors

The Facebook Backlash Has Begun…

Posted on April 23rd, 2010 in Social Media | Comments Off

The knee-jerk reaction has begun. Friend after friend after friend is posting the same chain-letter like status update with simple directions on how to opt out from Facebook's new sharing capabilities. It's spreading like wild fire, but we have to ask - has anyone considered the up side to any of these changes? Sponsor The status we're seeing, along with a number of variations thereof, reads as follows: As of today, FB has a new privacy setting called "Instant Personalization" that shares data with non-facebook websites and it is automatically set to "Allow." Go to Account > Privacy Settings > Applications and Websites and uncheck "Allow", then repost this to your profile. Is each and every one of these people going and reading the terms of service or the privacy policy to find out what exactly they're blocking out? We quite doubt it. And while the sharing of your data sounds quite scary, we have to wonder if this reactionary unchecking is causing some who would otherwise benefit to miss out. After all, are we really all that concerned about Pandora knowing, from the moment we load the site, that we're huge Weezer fans? The setting in question actually pertains to three partner sites - Docs.com , Pandora and Yelp . From Facebook on the experience it is proposing: We're working closely with these partners so you can quickly connect with your friends and see relevant content on their sites. These sites personalize your experience using your public Facebook information. When you arrive on these sites, you'll see a notification from Facebook at the top of the page. You can easily opt-out of experiencing this on these sites by "No Thanks" on the blue Facebook notification on the top of partner sites. The particular setting in question reads "Allow select partners to instantly personalize their features with my public information when I first arrive on their websites." Caution is good, but the cautionary tales of people losing their jobs, wives, husbands, whatever, because of Facebook have potentially gone a bit too far. We are a generation constantly terrified by the idea of someone, somewhere, effectively advertising to us by way of glancing at our "data" and knowing whether or not we like country music or alternative 90s rock. But is it really so terrifying to have annoying banner ads offering deals on some product you might actually enjoy? We wear t-shirts declaring our fandom of certain bands; we paste bumper stickers on our cars professing our ideals; heck, we tell Pandora night and day what type of music we like and don't, but the second we hear about Facebook sharing info (such as our list of musical interests) we run in fear. Now, after going and looking at the terms of service, privacy policy, or even just the simple text in the settings page, you may very well decide that you do not want your information to be shared. That's fine and valid. But at least consider the options first. Facebook has offered a copy of the new privacy policy, with all of the changes highlighted , that you might want to take a look at before deciding. Privacy is, after all, a personal preference and something that ought to be finely tuned according to your own reservations and judgements, not something that should be determined by a viral tidbit that everyone "copies and pastes" to their profile. For an in-depth look at how (and why) you should delete applications from your Facebook account, take a look at Sarah Perez's take on the subject . Discuss

f43884081ek tc50.jpg The Facebook Backlash Has Begun...

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The Facebook Backlash Has Begun...

How to "Like" Anything on the Web (Safely)

Posted on April 23rd, 2010 in Social Media | Comments Off

Worried about Facebook "like" fraud? You should be. Thanks to Facebook's overly simple implementation of the new Facebook Like Button , anyone can post a "Like This" button on their website pointing to any URL of their choosing. In other words, users can be tricked into liking websites they're not even on . You can bet that enterprising spammers have already figured out how to use this technology for their own nefarious purposes. If you want a safer solution, there's a new Facebook "like" bookmarklet you can use instead. Sponsor The bookmarklet was created by Kyle Bragger , formerly the CTO of Cork'd , a social networking site for wine lovers, and now working on his own project, Forrst , an invite-only community for developers and designers. Not only does using the bookmarklet he created protect you from "like fraud" as described here , it's also a handy way to like anything on the Internet - even if there's no "like" button available on that page. How to Use the Facebook Like Bookmarklet To use the bookmarklet, just drag this link to your bookmarks bar in your web browser: Like-o-matic . Once there, you can click it anytime you're on a page or website you like. Like ReadWriteWeb , for example? Click the button. Although there's no "Facebook Like Button" for the website as a whole (you can, however, find us on Facebook ), you'll be given the opportunity to "like" ReadWriteWeb. After clicking the bookmarklet once, you'll see a message appear at the top of the screen: "Be the first of your friends to like this." Click the button with the thumbs up on it and it will register your like on Facebook and post it to your News Feed. That's all there is to it. By using the bookmarklet instead of the like buttons on the websites themselves, you can be sure that your Facebook "like" will be pointing to the real thing. Plus, it allows you to "like" anything you want - even a site that isn't using Facebook buttons. Nice! Discuss

148354c596button.jpg How to "Like" Anything on the Web (Safely)

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How to "Like" Anything on the Web (Safely)