The Modigliani Test: The Semantic Web’s Tipping Point

Posted on April 16th, 2010 in Social Media | Comments Off

In our recent posts about Structured Data , we've emphasized that most of the current initiatives have been around uploading new data to the Web - whatever the format. The U.S. and U.K. governments have led the way with their 'open data' websites, but much of that data isn't 'linked' yet . In other words, it's online - but siloed. So how do we get to the next stage of the Semantic Web, linking disparate data sets together so that people can begin to use that data? The tipping point for the long-awaited Semantic Web may be when you can query a set of data about someone not too famous, and get a long list of structured results in return. I've decided to term this 'The Modigliani Test.' Sponsor Amedeo Modigliani is one of my favorite artists. He was moderately famous during the early 20th century and has something of a cult following nowadays. But he's not Da Vinci or Picasso famous. What I'd like to do in a Semantic Web is type the following query into a search engine and get back a large list of results: tell me the locations of all the original paintings of Modigliani. As of today, there's no place to type that query in and get a list of structured data . The closest I can find to doing that is the Artcyclopedia entry for Modigliani, which has a list of locations for Modigliani artworks. It's great that they have the location data listed on one web page. However it's not structured data, so we can't query it. There's also not much order to the data, we have no idea if this is a comprehensive list, it's not verified data, and so on. In summary, there's a lot of data on the Web about the location of original art works - but much of it is in traditional 'document' web pages. What we're after is a giant database of art works, which anybody can query and re-use. Here's an early, overly geeky view at what a Linked Data of painting locations would look like (hat-tip @dakoller ): The above is a far from comprehensive list of art works by Hieronymus Bosch (a search for Modigliani, by the way, brought up zero results). Plus of course we need a much more intuitive UI, so that non-geeks can use it too. What do you think, when will The Modigliani Test be passed on the Web? Discuss

c7bc502b09i self.jpg 145x150 The Modigliani Test: The Semantic Webs Tipping Point

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The Modigliani Test: The Semantic Web's Tipping Point

SugarCRM: Speed, Search and the Data Deluge

Posted on April 13th, 2010 in Social Media | Comments Off

Sugar CRM is launching a new user interface as part of Sugar 6. It comes with a focus on what is becoming a prerequisite: an emphasis on speed, search and deeper integration with third party applications and mobile devices. The speed issue is one that SaaS providers always seek to mitigate as they want the service to seem as responsive as if it were worked on the desktop. Sponsor To do this, Sugar CRM is providing a revamped set up that when completed is supposed to be optimized for speed and designed for the experience that comes with using a social network. It includes a new, global search, another effort to optimize the experience for the end user. Search is becoming increasingly critical as more data is available for integration with third party apps. Sugar CRM will strengthen its search with an open-source engine such as Lucene . SugarCRM is paying close attention to the user experience, knowing it is a key to acceptance among users of CRM environments. SugarCRM also includes native application support for the iPhone Android and the Blackberry. The company has also introduced a native app for the iPad. Application integration is the hallmark of the emerging social CRM application. SugarCRM fits with LinkedIn, Hoovers and Jigsaw through its Cloud Connectors service, which connects third-party data service. SugarCRM also works with Sugar Plug-Ins for Microsoft Outlook, Word and Excel. But can't this all become a bit overwhelming? All this data flowing into one CRM environment means that the customer needs to think carefully how to organize, discover and share what comes into the network. That's why it makes sense that a search and potentially analytics component will become standards for services like SugarCRM. It's also why SugarCRM has a certain advantage. Open-source platforms will thrive in the data deluge to come. Third-party services become critical as components that make sense of internal and external information. It's just a matter of how those applications are applied so customers can get relevant information that they need for the opportunity at hand. Discuss

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SugarCRM: Speed, Search and the Data Deluge

Facebook Launches Safety Center: Educating Users on How Facebook Did Them Wrong

Posted on April 13th, 2010 in Social Media | Comments Off

"Safety is Facebook's top priority," writes Facebook's Chief Security Officer Joe Sullivan on a company blog post introducing the social network's new Safety Center , a revamped help portal featuring educational information for users, with sections dedicated to parents, teens, teachers and law enforcement professionals. It's a somewhat ironic statement from a company that recently prompted its 400+ million users to accept "recommended" changes that opened up their data - including status updates, photos, videos, links and friend lists - to a public audience, revealing details that many users assumed were private. Sponsor Around the same time as the "privacy debacle," as we like to call it , unfolded, Facebook also announced a "Safety Advisory Board," a group whose purpose is to review safety-related procedures and documentation as well as make suggestions regarding best practices and other procedures. How about this safe practice, Facebook: don't publicize people's private information? Are we bitter about Facebook's changes? OK, maybe a little. After all, many of us joined up with the network when it was in its fledgling stages. When it was a place to hide from mom and dad, not communicate with them. When you could complain about work in a status update and not worry that your boss or an HR department would see it. What's a Little Cyberbullying Among Friends? But the world changed and Facebook changed with it, or at least that's what CEO Mark Zuckerberg claims . The oversharers of the iGeneration have generally shrugged their shoulders at the threat of their private photos and updates having gone public. Their outrage? Practically non-existent. After all, this is the same group who grew up around sex offender scandals on MySpace, posted sexy " MySpace angles " photos mom and dad would be shocked to see and who developed the trend of " sexting ," texting revealing pictures to their crush du jour. So their status updates are public? Who cares? , they think. Ah, but they should. The publicizing of private data has led to a host of issues in its wake, including harassment and cyberbullying, to name a few. Cases of teens committing suicide after becoming victim to abuse via social networks has also occurred, unfortunately. Now one could argue that cyberbullying and the like could occur among groups of friends, whether or not Facebook remained a private network. It's a valid contention - the dark underbelly of the human condition allows such behavior to exist, even amongst friends. But by exposing every little detail, photo and link to a user base who seems oblivious to the need of plugging the privacy holes, Facebook is simply allowing there to be more opportunity for someone to actually see the nasty comment made about them on a wall post...or the embarrassing photo of someone cheating on their boyfriend/girlfriend/spouse. It provides the fodder for the cyberbullies and the tools for those who seek to stalk, monitor or control another's behavior. It's provides more avenues for abuse. At the very least, it should provide a few tools to the potential victims, too. Safety Center: Q&A's on Abuse Prevention, Reporting That's what the Safety Center is for, at least in part. With Q&A's for how to deal with abuse, stalking, cyberbullying and unwanted wall posts, messages and chats, a good bit of the Center's guidance is aimed at reporting and stopping this unwanted behavior. Even in other Safety Center sections outside of "safety for teens," this information is essentially just rehashed for others, like parents and teachers, for example. (Teachers and law enforcement professionals get a few extra tips about Facebook, too, like how to maintain a professional presence or how to report a sex offender). According to the Facebook blog post, the Safety Center's overhaul now features quadruple the information as in the prior help center plus a "cleaner, more navigable" interface. The launch is one of the first initiatives from the Facebook Advisory Board, a new coalition of members including Common Sense Media, ConnectSafely, WiredSafety, Childnet International and The Family Online Safety Institute (FOSI). Together, the board members will "accelerate our efforts to make Facebook a better and safer place to engage," notes Sullivan. But Facebook already had an opportunity to make itself a safer place and they blew it. Private networks of friends and family sharing content amongst themselves doesn't lead to as much harassment, abuse and victimization of its users beyond the typical family brawl or fight amongst friends. But when you can see anyone's content - especially the stuff they thought was private - problems are going to occur. Facebook's new Safety Center is the result of the company having to deal with the fallout from that choice. Discuss

facebook tc50 Facebook Launches Safety Center: Educating Users on How Facebook Did Them Wrong

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Facebook Launches Safety Center: Educating Users on How Facebook Did Them Wrong

Weekly Poll: What does Virtualization as a Service Really Mean?

Posted on April 12th, 2010 in Social Media | Comments Off

What is not a service these days? We start to wonder when we hear the latest incantation: "virtualization as a service." But after closer look, perhaps it makes sense, especially considering now that VMware and Salesforce.com are working on a partnership and joint product dubbed VMForce . So, we ask you: "What does virtualization as a service really mean? Sponsor What does Virtualization as a Service Really Mean? polls Last week, we asked: "How does the iPad affect cloud computing?" Once again, seeing from our responses, it's virtualization that plays a key role in the way cloud computing evolves. Plus, people agree that the tablet is the next step to the embedded computer on any object. For Salesforce.com, a partnership with VMware could mean it gets a foot inside the data center with the capability to provide its technology in a private cloud environment, leveraging its installed base. For VMware, the potential is to take a big step into the cloud, packaging its virtual infrastructure with Zimbra and the technology suite provided by Salesforce.com. So, what do you think? Discuss

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Weekly Poll: What does Virtualization as a Service Really Mean?

Yahoo Releases Firehose of Comments, Ratings & Social Network Activities

Posted on April 12th, 2010 in Social Media | Comments Off

Yahoo announced this afternoon a " Yahoo! Updates Firehose service " that will provide a stream of activity gathered from various Web services, from Flickr uploads to YouTube favorites to blog comments and more. The firehose will provide a stream of real-time data from Yahoo's index, which will also include Twitter data, as part of a deal the two companies made last February. Sponsor According to Yahoo, the firehose will include "a real-time feed of every public action taken on our network and elsewhere around the Web that users have authorized Yahoo! to make available." This data will consist of "status updates, ratings and reviews, comments on stories, Buzz votes, Flickr uploads, Delicious bookmarking, tweets, Open App activity, YouTube favoriting, and Last.fm listening, among many others." Developers will be able to access the data using Yahoo Query Language, a "SQL-like query language", and parse this information by a number of criteria, from language to location to all updates associated with a specific URL. While companies like Twitter have already offered a firehose of its data, and Facebook is expected to release its in the very near future (likely at the F8 conference), there are few, if any, firehoses of large swaths of data such as this. The closest we came up with at the moment was Gnip , which provides a single API to connect with dozens of other Web services and their APIs. According to the company, the firehose will provide access to more than 150,000 ratings, 8,000 reviews and 750,000 comments a day. Discuss

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Yahoo Releases Firehose of Comments, Ratings & Social Network Activities